PROVIDER RELATIONS DIVISION
Press #2
on your phone keypad Please make sure you have your Maryland Medicaid 9 digit provider number, recipient
ID, date of service and or the Invoice control Number (ICN) for the claim(s) in question.
(10 minute time limit per caller)
|
|
CLAIM TYPE |
DAY |
TIME |
TELEPHONE NUMBER |
CMS 1500
(Professional Billing) |
MONDAY |
8:00 - 12:00 |
(410) 767-5503 1-800-445-1159
|
COMMUNITY-BASED SERVICES
(Personal Care/Waiver) |
MONDAY |
12:00 - 5:00 |
(410) 767-5503 1-800-445-1159
|
COMMUNITY-BASED SERVICES
(Personal Care/Waiver) |
TUESDAY |
8:00 - 12:00 |
(410) 767-5503 1-800-445-1159
|
CMS 1500
(Professional Billing) |
TUESDAY |
8:00 -
5:00 |
(410) 767-5503 1-800-445-1159
|
CMS 1500
(Professional Billing) |
WEDNESDAY |
8:00 -
5:00 |
(410) 767-5503
1-800-445-1159
|
COMMUNITY-BASED SERVICES
(Personal Care/Waiver) |
THURSDAY |
8:00 -
5:00 |
(410) 767-5503 1-800-445-1159
|
CMS 1500
(Professional Billing) |
FRIDAY |
8:00 -
5:00 |
(410) 767-5503 1-800-445-1159
|
|
v
If you have problems accessing the above Provider
Relations Division telephone numbers,
you may call the Supervisor at 410-767-5363. |
MEDICAL ASSISTANCE PROBLEM
RESOLUTION DIVISION
Press #3
on your phone keypad |
|
CLAIM TYPE |
DAY |
TIME |
TELEPHONE NUMBER |
|
UBO4
HOSPITAL HOME HEALTH/ DIALYSIS |
MONDAY |
12:30 - 5:00 |
(410) 767-5457 |
|
UBO4
LONG TERM CARE
HOME HEALTH/ DIALYSIS |
TUESDAY |
8:30 -
12:00 |
(410) 767-5457
|
|
UBO4
HOSPITAL |
TUESDAY |
12:00 - 5:00 |
(410) 767-5457
|
|
UB04
HOSPITAL |
WEDNESDAY |
8:30 - 5:00 |
(410) 767-5457 |
|
UB04
LONG TERM CARE
HOME HEALTH/ DIALYSIS |
THURSDAY |
8:30 -
5:00 |
(410) 767-5457
|
|
UB04
HOSPITAL |
FRIDAY |
8:30 - 5:00 |
(410) 767-5457
|
v
If you have problems accessing the above
Medical Assistance Problem Resolution numbers,
you may call the
Manager at 410-767-5397
|